S.E.L.F. Playing System

Introduction

At S.E.L.F. Playing System (“we”, “our, or “us”), we are committed to maintaining the accuracy, confidentiality, and security of your personal information. We have developed this Privacy Policy (“Privacy Policy”) to describe our specific privacy policies and practices and how we handle personal information and other data that we collect from you when you use, access or browse our website (“Website”) and products and services (“Services”), including any information you may provide through this Website when you join our mailing list; request downloadable content; or purchase one of our Services. By using or accessing the Website and Services in any manner, you acknowledge having notice of this Privacy Policy and agree to the collection, use, and disclosure of your information as described.

You must read this Privacy Policy together with any other privacy notices we may have when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

Privacy Policy Effective for Canada

It is our policy to comply with the privacy legislation within each jurisdiction in which we operate. Sometimes the privacy legislation and/or an individual’s right to privacy are different from one jurisdiction to another. This Privacy Policy This Privacy Notice is governed by and covers only those activities that are subject to the laws of Canada and applicable provincial laws, including Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”). By submitting personal information to us, you understand that your personal information will be subject to the provisions of Canada’s federal and provincial privacy laws, as applicable.

This Privacy Policy has a limited scope and application. Consequently, the rights and obligations contained in this Privacy Policy may not be available to all individuals or in all jurisdictions. If you are unsure if or how this Privacy Policy applies to you, please contact our Privacy Officer using the contact details below for more information.

What Is Personal Information?

For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than the person’s business title or business contact information when used or disclosed for the purpose of business communications. Personal information is information that identifies you or could be combined by us or our service providers and affiliates with other information to identify you. This information includes your personal email address, your home address, your home telephone number, your personal cell phone number, your image, and may 
include your age, your income, and other similar information when associated with you. Personal information may also be information containing details as to whether you have opened our promotional emails or how you have used our website, if we can associate that personal information with you. 

What Personal Information Do We Collect?

You can visit our website without telling us who you are or revealing any information about yourself, including your email address.  Our web server may collect information related to your visit to our website, including: the IP address and domain used to access our website; the type and version of your browser; the website you came from to access our website; the page you entered and exited at; any website page that is viewed by that IP address; and what country you are from. We use this information to monitor our website’s performance (e.g., number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our website.

In addition, we collect the personal information that you submit to our website, such as your name, address and any other contact or other information that you choose to provide by:

using the “Contact Us” portion of our Website; or

by corresponding with a representative of ours via email using the hyperlinks created for that purpose.

We will ask you to provide personal information for certain purposes. Personal information that we may collect includes information such as your name, email address, home or work address, or telephone number We may also collect demographic information, such as your postal or zip code, gender, age, preferences, interests, and favorites. We collect personal information from you that you provide to us when you create an account, make a purchase, enter a contest or promotion, communicate with us using our web forms or our contact email address to make a request or ask a question, submit a review about our products and services, take a survey, participate in a contest, or otherwise submit personal information to us with your communication. For example, we will ask you for contact information such as your name and email address when you register as a user on our Website and purchase a course as part of the Services that we offer. Also, when you use our third-party payment processors, they will request credit card and other identifying information to process a credit card transaction when you purchase a Service through our Website. 

How Do We Use Your Personal Information?

We use information we collect or receive from you to use our Website or facilitate Services and to manage our business operations. 

Some examples of the purposes for such information collection include:

(a) to facilitate your account creation and registration;

(b) to authenticate you when you log into your account;

(c) to fulfill your requests for products and services;

(d) to communicate with you about your requests;

(e) to administer contests and promotions that you participate in;

(f) to recommend or to offer you other products and services based on your inferred interests;

(g) to post your product and services reviews;

(h) to administer surveys about your usage or collect your opinion;

(i) to send updates about your course content, your course progress, or other updates;

(j) to communicate with you regarding customer service issues; 

(k) to protect the security or integrity of our Website and our business; and

(l) for other business purposes, such as identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate our Website, products, services, marketing, and your experience.

Why Do We Collect, Use, and Disclose Personal Information? 

The personal information collected is used and disclosed for our business purposes, including without limitation, to provide our Services, manage our business operations, and the improvement of our products, services, and the contents of the Website. For example, we use your information in order to process your purchase via a third-party payment processor, answer your inquiries, authenticate you when you sign into online services, prevent loss and fraud, and analyze our business operations and Website performance. We also collect and use your personal information for marketing and promotional purposes, including with our promotional partners. Your personal information may be shared with our employees, contractors, consultants, affiliates, and other parties who require such information to assist us with establishing, maintaining, and managing our relationship with you. 

When Do We Share Your Information?

We only share your personal information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. 

We may process or share your information based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to our Website and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

Age of Consent: Children and Minors

By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

Our Website and Services are not directed to children under the age of 13 years old. We will not knowingly collect personal information about a child under the age of 13. We do not allow minors (persons who are under the age of majority in their place of residence) to create accounts, make purchases, or enter contests or promotions. If the Company discovers that a child that is aged 13 or younger has registered for any Services on the Website or provided us with personal information, we will delete that child’s information from our records.

How Do You Get My Consent?

By using our Website or Services, making a purchase, register as a user on our Website, or subscribe to receive communications from us on our Website, we assume that you have consented to the collection, use, and disclosure of your personal information provided to us as explained in this Privacy Policy and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

By providing any personal information to us or sharing personal information with others (including sensitive information) on our Website or within our Services platform, you expressly and voluntarily consent to the storage and processing of that personal information by us in accordance with the terms and conditions of this Privacy Policy and any applicable user agreement that allows us to store and process personal information about you. When you provide or post any personal information, that information may reside on our or our service providers’ systems. You understand and agree that personal information collected through our Website or Services may be stored and processed by us, our affiliates, or our service providers in Canada, the United States, or other countries, including countries other than your country of residence; the laws of the jurisdiction in which the information is stored and processed will apply to its storage and processing.

How Do I Withdraw My Consent?

You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer using the contact information set out below. In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide our Services to you. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to our Privacy Officer. Please note that we may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

How Your Personal Information Is Protected

We endeavour to maintain physical, technical, and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification, or disclosure.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while this website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk. Therefore, you should not transmit personal information to us using our Website if you consider that information to be sensitive. Nevertheless, once this Website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.

Updating Your Personal Information

It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes. In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.

Your Rights Regarding Your Personal Information

You have the right to access or request correction of most personal information that we have about you either from what we collect during registration on our Website or which you have provided in using our Services. You may request to review, verify, or correct your personal information at any time and may do so by contacting our Privacy Officer using the contact information set out below. Please note that any such communication must be in writing. We will respond within a reasonable timeframe of receiving your request or as otherwise required by law. In some circumstances it may not be possible for us to provide you with all of your personal information or an exemption under the Privacy Act may apply. In the event that we cannot provide you with access to your personal information, we will endeavour to inform you of the reasons why, subject to any legal or regulatory restrictions. 

Correction. If you think that any personal information we hold about you is inaccurate, you may contact us using the contact details below with the subject line “Personal Information Correction Request” and we will take reasonable steps to ensure that the information is corrected. We may take steps to verify your identity before providing you access to personal information. You can help us to keep data about you accurate by notifying us of any change to your mailing address, phone number, or e-mail address. Any requests for access to or correction of personal information will be responded to within a reasonable period after the request is made.

Access. If you would like to review the personal information that we have collected about you, please send an email using the contact information below with the subject line “Personal Information Review Request.” 

Delete Account. You may also request that we delete your user account(s) or, if you have not established a user account, your email address, and any related data at any time. If you wish to delete your user account(s), please email us using the contact information below with the words “Delete Account” in the subject line. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Delete Personal Information. If you do not have a user account and wish to delete your email address or other personal information that you might have provided through your use of the Website and/or any Services, please email us using the contact information below with the words “Delete My Information” in the subject line.

Choice/Opt-Out

We comply with Canada’s anti-spam legislation (“CASL”) and we will not send you electronic communications in contravention of this law. Our Website and Services allow you to sign up and expressly consent to receiving electronic communications. We will ensure that each e-mail includes an opt-out feature and instructions on how to un-subscribe if you no longer wish to receive future emails from us. You always have the option of removing your name from any of our email lists to discontinue any such future communications from us. You can unsubscribe from any of our email lists at any time by clicking on the unsubscribe link in the emails you received from us. If you are unsuccessful in unsubscribing using the instructions specified in any such email, please email us using the contact information set out below. Please note that if you do not provide express consent to receiving electronic communications, we may, in limited circumstances, continue to provide communications to you under implied consent provisions under CASL.

How We Retain Your Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which we collected the information or as required by law. We will retain your personal information for so long as you maintain an active account or user profile, or as needed to provide you with the applicable Services. If you wish to remove or restrict the collection of data with an account you have with us, you may do so by contacting us using the contact information set out below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this Privacy Policy and any applicable user agreements. We will take steps to ensure that your personal information is destroyed, erased, or made anonymous as soon as the purpose for which it was collected is no longer relevant, or as required by law.

How We Use Cookies

When you visit the Website, we place a “cookie” on the hard drive of your computer to track your visit. A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive. The cookie acts as an identification card and allows our website to identify you and to record your passwords and preferences. The cookie allows us to track your visit to the website so that we can better understand your use of our Website so that we can customize and tailor the website to better meet your needs.

Most web browsers are set to accept cookies. However, on most web browsers you may change this setting to have your web browser either: (1) notify you prior to a website placing a cookie on your hard drive so that you can decide whether or not to accept the cookie; or (2) automatically prevent the placing of a cookie on your hard drive. It should be noted that if cookies are not accepted, you may not be able to access a number of web pages found on our Website. For more detailed information about what cookies we use on our Website, please consult our Cookie policy: https://www.selfplayingsystem.com/pages/cookie-policy.

What About Links to Other Websites?

Our website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies, or actions of the third parties that operate these websites. We are not responsible for how such third parties collect, use, or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.

Thinkific Hosting

Our Website and Services are hosted by Thinkific LLC. (“Thinkific”). They provide us with the online course creation platform that allows us to provide our Services to you. Your data is stored through Thinkific's data storage, databases, and the general Thinkific application. They store your data on a secure server behind a firewall.

Purchase and Payment

When you make a purchase on our Website, we use a third-party payment processor, Stripe and Paypal, to manage payment processing. You may be taken to the website of one of our third-party service providers to complete the payment. This service provider will either collect or have access to your first and last name, postal code/zip code, postal address, email address, payment amount, billing information, and payment card information. Please review the privacy policies of PayPal, Stripe, and Thinkific, to learn how they protect your information. We do not have access to and do not store your credit card information.

Transfer of Information Across National Borders

Personal information collected by us may be stored and processed on servers located in various jurisdictions, including Canada and the United States. When you access or use the Website and/or our Services, personal information about you may be transferred outside the country in which you are situated to these other locations.

To the extent that we store data with third-party providers, we strive to ensure that our service providers comply with the relevant data transfer principles governing such transfers. We have in place a set of corporate policies, and where necessary use data transfer agreements, to govern the transfer of information in different countries which upholds the principles for the protection of the privacy of information consistent with the Canadian privacy laws. By choosing to provide data to us or by dealing with us, you consent or are given notification to any such transfer of information outside of Canada.

While we will make reasonable efforts to uphold the principles for the protection of the privacy of personal information consistent with Canadian privacy laws, the personal information may be or become subject to the laws of countries such as the United States and may be or become accessible by courts, law enforcement, and national security authorities of such countries.

Inquiries or Concerns

If you have any questions or concerns about our Privacy Policy, please contact:

Nathalie Filarski
Email: [email protected]
Phone:  (506) 543-8045
Address: 70 Youghall Drive
Bathurst, New Brunswick
E2A 4X5

Interpretation of this Privacy Policy

Any interpretation associated with this Privacy Policy will be made by our Privacy Officer. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples; therefore, where the word “including” is used, it shall mean “including without limitation”. This Privacy Policy does not create or confer upon any individual any rights, or impose upon us any obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada’s federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.

EU Residents (GDPR)

The European Union’s General Data Protection Regulation (GDPR) entered into force on May 25, 2018.  The GDPR protects European Union data subjects’ fundamental right to privacy and the protection of personal data. Please visit our GDPR Privacy Notice https://www.selfplayingsystem.com/pages/gdpr for more information on the GDPR and on how to exercise these rights.

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you rights in relation to your personal information. Please visit our California Privacy Notice https://www.selfplayingsystem.com/pages/ccpa for more information and on how to exercise these rights.

Revisions to this Privacy Policy

From time to time, we may make changes to this Privacy Policy to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your personal information. We will post any revised version of this Privacy Policy on our Website https://www.selfplayingsystem.com/pages/privacy-policy and we encourage you to refer back to it on a regular basis. 

Last updated: December 18th, 2024